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Administrative & Secretarial

Word Processing

Data conversion to HTML and PDF. Design and maintenance of multiple Intranet sites. Created and managed databases (Excel, Word, MS Project) for tracking/reporting SAP training and documentation projects. Wrote simple quick tips and help sheets for project specific software. Manage small on-line e-commerce business. Procurring inventory, writing descriptions, photographing and editing, answer inquiries, package/ship purchases. Manage all pre-sale and after-sale communications in a timely, friendly manner. Troubleshoot issues, should they arise, providing a solution that benefits my customers. I am resourceful and capable of utilizing multiple software/hardware programs to produce a quality product. I am not afraid to try a new application.

Skills & Expertise

BenefitsCustomer SatisfactionDesignEditingExcelGraphicsHTMLIntranetMsPdfSAPSoftware DesignTrainingWriting

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