Have extensive training of the Pathways software as well as building the system and training the appropriate staff of the usage of such tools. 10-Key by touch, computer literate, electronic payroll, multi line phone system, fax machine, copy machine, and EDI proficiency knowledge. Knowledgeable of all aspects of the agency processes and billing applications concerning AP/AR, trained in ICD-9 coding, surgical/medical coding and terminology. Trained in Excel and Microsoft Word. Have training in supervision of employees, schedules, accounting and knowledge in the medical billing field. Very experienced in troubleshooting, whether it be employee, customer or computer issues. Possesses oral communication skills, organizational skills with attention to detail, quick problem solving skills and can meet stringent deadlines. I work well with others, very conscience of the needs, issues, and protocol of the office setting. Maintains customer confidentiality at all times.