answering and directing phone calls making phone calls taking and distributing messages organizing and scheduling appointments organizing and coordinating meetings handling inquiries and incoming work requests reviewing files and records to answer requests for information checking and distributing documents and correspondence receiving, sorting and distributing incoming mail maintaining filing systems compiling records of office activities photocopying, scanning and faxing sending emails preparing and sending outgoing mailings and packages typing documents and correspondence checking and entering data updating and maintaining databases coordinating work flow controlling basic accounting functions such as checking invoices and making deposits managing petty cash monitoring and ordering inventory of office supplies keeping office area neat and tidy