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Skills

  • Chat Support
  • CRM
  • Customer Experience
  • Customer Service
  • Design
  • English Language
  • Microsoft
  • Microsoft PowerPoint
  • Microsoft Word
  • Phone Support
  • Social Media Management
  • Team Leadership
  • Ticketing Software
  • Ux/ui Design

Services

  • Experienced Customer Service Specialist

    $7/hr Starting at $25 Ongoing

    Dedicated Resource

    Attention please! Are you in need of exceptional customer service, quality assurance analysts, Facebook content moderation, or live chat support?  Look no further! With over 5 years of extensive experience,...

    Chat SupportCRMCustomer ExperienceCustomer ServiceDesign

About

Attention please! Are you in need of exceptional customer service, quality assurance analysts, Facebook content moderation, or live chat support?

Look no further! With over 5 years of extensive experience, I am confident in offering you the following services that will exceed your expectations:

# Team lead
# Quality Assurance/Quality control/Audit
#Live chat
#Virtual Assistant
# Inbound and Outbound Calls
# Appointment Setting
# E-commerce & SaaS customer care - queries ranging from Product Listing, Billing and Order Fulfilment, Log-in issues.

Perks of working with me:

#Fast and quick availability.
#Fluent Level English
#Detail oriented and keen to grow
#Technical Education Background

Programs/Tools:

# CRMs: FreshDesk , Zendesk, HubSpot.
# Designing software: Figma, PS, XD, AI.
# Tools: Google workspace, Google sheets, Google Meet, Zoom, Skype, MS Excel, PowerPoint, MS Word.
# Telephony: Avaya IP Office, Cisco.