? A dynamic and skilled Directory Services Escalation Engineer with 3 years of proven success as a Active Directory Server Support Engineer ? MCSE Certified ? Microsoft Windows/AD, Public Key Infrastructure (PKI), Certificate Management , SCEP , Online Responder Service , Web Enrollment, Certificate Enrollment using Web Services. ? Highly self-motivated individual with excellent communication skills with proven ability to build long term relationships with customers by establishing a high level of confidence and trust ? Excellent Troubleshooting and problem-solving skills ? Good communication skills, Dedicated and smart working. Good team player who enjoys working in competitive and challenging situations ? Experience in troubleshooting Active Directory Domain Services (ADDS), Active Directory Federation Services (ADFS) and Active Directory Certificate Services / Public Key Infrastructure (PKI) , Group Policy, DNS, DHCP and Terminal Services for Microsoft Professional Server Client