Highly qualified and well-developed management professional with extensive Human Resources leadership experience. Adept at supervising staff and conducting employee relations, recommending solutions to improve processes and Implementing effective training programs to streamline personnel productivity, bringing 11 years experience to the table. Fluent in Spanish. Customer Service Associate Qualify Leads Transfer Calls Zendesk Email Support Account Activations Ingreso Cybernetico AutoBTC Builder Duit Pangea Webinar Fusion Pro Gapro ICO Bitcoin Platforms Translation of Websites Zendesk Uploading videos to platforms Data Entry