Administrative / Customer Service Professional committed to providing highest possible standards of customer service and support. Proven success in leading business development efforts, expanding customer base, and increasing revenue potential. Skilled in improving customer retention levels within highly competitive markets. Analytical problem solver able to anticipate issues and create new systems that streamline operations, resolve concerns, and improve efficiency. Able to manage a diverse array of high priority projects in a fast-paced environment. Possess a positive attitude, very personable, and completely reliable. Dedicated team player who enjoys learning new processes and working in challenging environments. Administrative Skills : Word, Outlook, SAP, Lotus Notes, Excel,