ANALYST, HCL TECHNOLOGIES October 2016 – Present VMware Technical Specialist • Implementation, Integration, Problem Resolution, Root Cause Analysis, Quality Assurance, Disaster Recovery, Audits, Hardware/Software OS & Application Maintenance, Performance Tuning, Upgrades, OS Backups, Migrations, User Account Maintenance, Storage Management and all other daily system administration functions. • Building, configuring guest OS on ESXi 5.5 Servers. • Monitoring virtual infrastructure using VMware vCenter. • Performed V2V on virtual machines to shrink instance and reclaim disk space. • Configured vSphere vSwitches and distributed vSwitch. • Converting new LUN’s to data stores and adding them to ESX hosts. • Commission, decommission and rebuild of virtual machines. • Reconfiguring virtual machine resources like CPU, Memory and Disk space. • Troubleshooting Windows 2008, 2008 R2, 2012 & 2012 R2 Servers. • Troubleshooting ESXi 5.1& 5.5 • Installation, configuration and upgrading of VMs • Creating Clusters for High Availability (HA), Fault tolerance (FT) and Distributive Resource Scheduling (DRS) • Migrating of Virtual Machines using V Motion • Troubleshooting issues relating to v motion such as compatibility issues with help of event log. • Setting up Users and Groups for access to the Virtual Center. • Root Cause & System Log Analysis and reporting. • Organize tasks, events and Configuring alarms. • Applied ITIL approach to incident and problem management. Page 2 TECHNICAL SUPPORT ENGINEER, CSS CORP February 2016 – September 2016 Windows server and Storage administrator • Handling and solving the issues in NAS, DAS, and SAN storage servers. • Configure and solving the issue in RAID. • Rebuild, configure and troubleshoot VMware ESX Virtual servers • Joining the Storage servers into the Domain through Active directory. • Handling and solving the issue in Active directory. • Monitoring daily backup jobs through Symantec backup tool. • Handling incidents which are raised by user such as Hard disk and NAS storage. • Applied ITIL approach to incident and problem management. • Understanding and solving the problems which are created by monitoring tool for disk space/service and hardware issues.