I have exceptional experience, training and expertise in the fields in Customer Service, Technical Support, Handling escalation calls, and in Sales and Marketing. An experience of about a decade in call handling. I was able to provide "gold standard" service that ensures exemplary real time solutions to problems and provide customers/client's satisfaction. Having worked in the top BPO Companies (Business Outsourcing Offices) for many years, I have acquired the right attitude and passion for excellence. Having been trained, molded and equipped enables me to perform my job well and put smiles to every customers. My experience in both inbound and outbound calls, so as Cold calling in order to generate leads, prospects, and turn them into sales. Having worked in companies that supports U.S and Canada, has helped me to have better understanding and psche to be able to effectively deal with these people from the other side of the world. It helped me to understand how to interact, communicate and above all help them resolved their issues efficiently and effectively. I have more than 5 year experience as a Sales Manager in the Real Estate industry and I am a license Real Estate practitioner. I have received recognition and acknowledgements for demonstrating great performance in sales and part of the training team. I train Real Estate aspirants and help them unleash their potential and motivate people on what they can really. I am highly organize and always do my best to be on top in my field. I am keen into details and able to work with less supervision. Finding the best solution to every problem is a top priority which made me to be a problem solver, yet, I am a believer that learning is a lifetime process. There's still too much learn and all I need to be willing to embrace new learning to perform a new task. It will be an honor to be able to work in a company where I can exhibit my abilities and be able to grow long term. It will be a great privilege for me to be able to contribute, achieve and accomplish your company's ultimate goal that will lead to success and be on top. I am absolutely willing to undergo training and humbly willing to be equipped, enhanced and empowered to be more efficient to achieve a common goal.