Installed, maintained, and supported Control-M, database, servers, and fix packs; assisted with migrations and created new tools to improve efficiency. scheduled, and modified batch schedules and jobs to align with business requirements. Analyzed 20K jobs within production environments. Used EM and Desktop for Ordering/Loading/Forcing of jobs or tables into schedule; monitored schedule, including fixes and escalations. Collaborated on project development, initiating, planning, execution, monitoring, controlling, and closing. Managed FTP server and accounts. Provided support to framework, production, and database teams. Tracked help desk tickets in Remedy; maintained Remedy server and created Web tier, display forms, active links, and filters. Designed and documented Control-M architecture, workflows, and job creation.