Design, Implementation, Administration and monitoring of BMC Event Manager and BMC Performance Manager for agent based and agent less monitoring environment. Assisted the clients with critical Level3 and Level4 support before they sign off and Level1 and Level2 support to the operations team. Responsible for the Troubleshooting pre and post BMC installations. Actively involved in critical Production support for efficient solutions on ON-CALL bases. Consolidated and documented the entire monitoring environment implementation details to prepare Run Book.