I understand how B2B and B2C customers make buying decision—it's what I've been doing for over 15 years. As an independent and corporate consultant I have developed winning engagement and customer experience strategies that broaden my clients' visibility, expand their market penetration, deepen loyalty purchasing, and reduce their marketing costs. I work across communications channels, (web, social, print, video), meaning that I'm interested in working with what works best for your business, which to me comes down to: What will work best for your customers given the message you're trying to communicate and the resulting action you want your customers to take. Whether your products or services are straight-forward or fairly complex, I develop the right messaging to drive results.Some of my satisfied clients include: Ameriprise, Ascensus, The Boston Foundation, Charles Schwab, Citi Private Bank, the Forum of Regional Associations of Grantmakers, the Foundation for Informed M