I am a Business analyst, with the mindset of an entrepreneur. Experienced in operations, business analysis, business development, and customer/ client relationship management. I am good at designing a workflow process, protocols, and business plan. At a tech level am proficient in using Zendesk, Jiira, Google docs & sheets, M.S. Office and experienced in handling a team. My profile has always been diverse and so I had the opportunity to acquire various skills.