My professional experience has given me the opportunity to master the nuances of corporate strategy. I have leveraged these skills to enable critical business decisions and influence important stakeholders in government institutions and the corporate sector, thereby helping me deliver business goals and create a lasting social impact. One of my key strengths is my ability to customize and design the growth strategy, aligned to match the business' needs and styles; always aimed at the ultimate focus of achieving the larger goal. I have also formulated business strategy reports for the expansion plan of a growing education non-profit enterprise. As part of my experience in Senior Management roles heading Business Strategy, I had the responsibility to conceptualize, define and execute the corporate business strategy with strong emphasis on value-systems and customer centricity. Key impacts include: • Implemented business decisions for process improvement based on a customer-centric approach with an emphasis on providing the best-in-class medical experience for patients of a growing chain of Hospitals. • Identified growth opportunities in-line to the corporate expansion strategy across various locations, based on a comprehensive feasibility study across economic, operational, legal and contractual viabilities. • Devised the competitive pricing strategy based on medical and physical infrastructure, customer segments and market analysis including competitor information. • Analysed performance of the corporate group, individual hospitals as well as departments by interpreting data derived from the Hospital Management System, Customer Feedback System and HR Reports. • Based on the comprehensive performance analysis, defined success metrics, set benchmarks for improvement and worked closely with each team to devise and implement strategies aligned to achieve goals. • Change Management: Identified processes in need of transformation and incorporated the best practices of the industry into the relevant processes.