FGS is a one stop service provider, we provide you everything, starting from the technical solutions that connect your company to ours to hiring a highly extensive expert call center professionals who have extensive and relevant expertise in call center services, we also provide a full training program that suits your business requirements, a team manager who’s responsible for meeting and exceeding such needs and a Quality Assurance Executive for your account to ensure you our global standard quality we provide in everything we do. FGS also ensures you a full access to call recordings, weekly reports, fixed KPIs agreed upon for your team and increasing your sales, potential customers as well as your existing customer satisfaction