My core objective is customer satisfaction. I am an experienced and skilled Quality Specialist, Compliance Officer and Underwriter with 5+ years of experience in many areas. My main objective is customer satisfaction. I am an experienced and skilled Quality Specialist provided support for Blue Shield of California for 5 years (HIPAA certified). I’m meticulous and reliable with an excellent customer service history and computer system knowledge base in Project Management and proficient in Microsoft Office Applications. Also, I have 1 year of underwriting experience in the insurance industry with QBE. I have an analytical mind, superb negotiation, communication, and decision-making skills. The job role demanded me to develop and maintain a balance between selling insurance premiums and retaining customers.