I likely have experience in making cold calls to potential customers to promote products or services, and have developed skills such as active listening, effective communication, and building rapport with customers. I have experience working in a sales environment, where my role involved identifying potential customers and reaching out to them through cold calling. In my customer service role, I may have been responsible for providing support to customers who have purchased a product or service, and have developed skills in problem-solving, conflict resolution, and maintaining a positive attitude when dealing with difficult customers. may have experience using various customer service channels such as phone, email, and live chat to assist customers with their needs. In both roles, I likely understand the importance of understanding customer needs and providing a personalized approach to sales and support. Through your experience in cold calling and customer service, I have likely developed strong communication and interpersonal skills, the ability to work in a fast-paced environment.