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Collaboration Engineer

$30/hr Starting at $25

• Troubleshoot, Identify and Resolve all VoIP & IPT related incidents over different technologies/Vendors: -Cisco Unified Communications Manager -Cisco Unity Connection -Cisco Unified Presence Server -Cisco Unified Attendant Console -Cisco Unified Contact Center Express (UCCX) - Cisco Unified Contact Center Enterprise (UCCE) -Cisco IOS Platforms (Gateways) -Vsphere Environment (Virtualization). - Vcenter Server appliance. -Microsoft Right Fax Server - Cisco WebEx Meeting/Connect. - Cisco Spark. - Cisco Expressway Mobile remote access (MRA) - Cisco Unified Communication Manager Express ( CME )

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$30/hr Ongoing

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• Troubleshoot, Identify and Resolve all VoIP & IPT related incidents over different technologies/Vendors: -Cisco Unified Communications Manager -Cisco Unity Connection -Cisco Unified Presence Server -Cisco Unified Attendant Console -Cisco Unified Contact Center Express (UCCX) - Cisco Unified Contact Center Enterprise (UCCE) -Cisco IOS Platforms (Gateways) -Vsphere Environment (Virtualization). - Vcenter Server appliance. -Microsoft Right Fax Server - Cisco WebEx Meeting/Connect. - Cisco Spark. - Cisco Expressway Mobile remote access (MRA) - Cisco Unified Communication Manager Express ( CME )

Skills & Expertise

Call Manager ExpressCiscoCisco IOS XRCisco Unified Communications Manager (CUCM)Cisco Unified Contact Center Express (UCCX)Cisco Unified IP Telephony DesignContact Center ConsultingEngineeringTelephonyTelephony Application Programming Interface (TAPI)VoIP

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