CORE COMPETENCIES: Business Development, Sales, Marketing, Strategic Partnerships, Operations, Client Relationship Management, Account Management, Sales Process, Solution Selling, Business Intelligence, Vendor Management, Process Improvement, Team Leadership, Presentation Skills, Contract Negotiation, Go-To-Market Strategy, Sales Performance Metrics, Software Product Development and Design, Integration Services, Professional Services, SaaS, CCaaS, PaaS, Cloud Computing, Customer Journey Mapping, User Experience Design, CRM Software, Gamification Software, Microsoft CRM Dynamics, Salesforce, Oracle, Contact Center Software, SharePoint, Office 365, SMS, IVR, ACD, Knowledgebase, Visual IVR, Mobile Applications, Client Portal, Speech Recognition, Speech Analytics