This is what I do-I handle customer inquiries through email and live chats basically I am an expert when it comes to Customer Service since I have been in this industry since 2011. But not all that, I am also an expert fulfilling orders and managing a team. With almost 7 years of experience, I am confident enough that I can provide quality service to your company and would greatly help you with customer service, fulfillment service, and team management. Just for you to know, I engaged and respond to the customer's inquiries through emails, live chats, and even phone calls if needed. I am also flexible since I can do order fulfillment specifically with Shopify orders through Oberlo/Ali Express, Walmart, and Send from China (SFC). I am also willing to learn new things and new platforms used to perform in related with this task. I also managed a team in which allowed me to closely monitor my team members' productivity, performance, and their growth in the company. I conduct regular coachings related to the task. I also provide extensive support and coaching opportunities to improve their overall performances. I am a detailed-oriented person, passionate, flexible, understanding, and committed to my clients. Above all-I believe that a good business is based on good relationship. For that, I am hoping that we could work that out in case you are interested to let me work you. Have a good day!