Good Day, My name is Jhill Tojo. Please call me "J", I know my name and face screams "Asian" all over it, to tell you honestly, I am a Japanese-Filipino, but, I would like to highlight that I am very capable in speaking the English language to a point where in my customers always had this impression that I'm from the U.S. I never thought that, watching "The Walking Dead" and "The Game of Thrones" can get me this far I always think how amazing it is to hear that from customers and I think this is one of my best assets. Sorry about that, going back to my application. I am a very dedicated and well-organized professional with 4 years’ experience in handling all aspects of being part of customer service, proven ability to verify quantity incoming sales by proactively assessing each item and category and anticipate issues that can cause low sales as seller support and I had accomplished this things while working with Amazon. I have a Hands-on experience in preparing shipment documentation, sending email to customers, I also ensure that every action I take correlates with the process and policy that we have to provide a satisfactory service as a Customer Service and a Business Specialist. I can also do basic video & photo editing as I have a gaming channel in YouTube, you can also sign me up as Transcriptionist or let me do some Data Entry task I can type in a very fast pace, my average score in each typing test I took is 75 up to 80 WPS. I am a hardworking individual who has documented success in ensuring accuracy of resolution provided in every issues, by implementing checks at every step, besides the skill set and experience that I have, I also know a couple of tools or software to back me up with this task that I'm about to do. I can assure you a 100% that I will be a very great asset to you're company,