Open customer accounts by recording account information; maintain customer records by updating account information Inform customers of sales promotions and services, warranties or terms of sale. Ensure proper communication from all parties. Sell products and services. Provide a good image for the company. Resolve product or service problems by clarifying the customer’s complaint. Determining the cause of the problem. Great with MS office and spreadsheet (read excel) Proper problem solving skills. Fast typing skills Keen on productivity. Expediting correction or adjustment Following up to ensure resolution. Prepare product or service reports by collecting and analyzing customer needs. Ensure overall customer satisfaction Help come up with ideas to enhance the company products and image.