Experienced Desktop Support Professional with over 9 years of experience. I've developed expertise in the support of Microsoft products including Windows 10 and Windows 7 operating systems, MS Office, Active Directory, SCCM, and MS Exchange. I also has expertise in providing PC and laptop break-fix support, HP and Lexmark printer support, and POS support. Software: Windows Server 2003/2008/2012 R2, Windows Exchange Server, Windows 8/7/XP pro, Office Suite 2010, Active Directory, SCCM, Proprietary software, Remedy, EDI, MAC, Symantec Backup, Switchbox PBX, Office 365, VMware, Connectwise/LabTech, Hardware: Dell/HP Desktops, Lenovo Desktop, Laptops, Microsoft Server 2008 & 2012 R2, File Servers, Lexmark/HP Printers, SAN