All Services Sales & Marketing customer relations Customer Lifecycle Management $15/hr · Starting at $75 Responsible for overseeing the entire customer journey, from acquisition to retention. They work to ensure that customers have a positive experience with the company and are satisfied with the products or services they purchase.Key ResponsibilitiesDevelop and implement customer lifecycle strategiesTrack and analyze customer dataIdentify and address customer needsManage customer relationshipsDevelop and implement customer retention programsMeasure and report on customer lifecycle metrics About $15/hr · Ongoing Download Resume Responsible for overseeing the entire customer journey, from acquisition to retention. They work to ensure that customers have a positive experience with the company and are satisfied with the products or services they purchase.Key ResponsibilitiesDevelop and implement customer lifecycle strategiesTrack and analyze customer dataIdentify and address customer needsManage customer relationshipsDevelop and implement customer retention programsMeasure and report on customer lifecycle metrics Skills & Expertise Business DevelopmentClient ContactCRMCustomer Experience ManagementCustomer Journey MappingCustomer RetentionCustomer SatisfactionCustomer ServiceCustomer Service ManagementCustomer Service TrainingManagement 0 Reviews This Freelancer has not received any feedback. Browse Similar Freelance Experts Management ExpertsBusiness AnalystsTeam Management ExpertsCustomer Service RepresentativesBusiness ManagersProject ManagersData AnalystsPlannersPower BI DevelopersCustomer Retention ServicesCustomer Service TrainersAnalytics ExpertsData Visualization ServicesBusiness Strategy ConsultantsStatistical AnalystsProgram ManagersWorkflow ManagersMarketersOperations ManagersBusiness DevelopersCustomer Satisfaction ServicesCRM ExpertsCustomer Service ManagersCustomer Experience Managers