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Sales & Marketing customer relations

Customer Retention / Support Service

$10/hr Starting at $200

Are you looking to improve the Retention % of your customers?
Do your customers request cancellations through e-mail/chat and your success rate is really low?
Do you have a team that is looking to be trained on how to improve their Retention / Customer Support Skills?

You have found the right person then!

I've been helping a US-based company as a Retention Team Lead and have helped them grow their retention percentage from 10% to a mind-blowing retention percentage of 21%.

How? This is the result of constant team training and testing out language that led to members staying with us more and more since January 2022. My and my team have saved over 5 X more money than what we have been paid, and I can help your teams do the same for your company too!

I can help YOUR COMPANY improve the customer retention percentage right away through all the knowledge  & experience that I've gained over the course of 3 years. I can help train your CS Teams on how to talk with your customers, make them feel like family, present them with the best possible solutions and make them stay with your company longer and spend more on your company than they originally planned for!

Would you like to know more about how YOU and I, WE, can improve your Customer Retention Percentage or your Customer Support Services?

Let's start building that Tremendous Customer Success Team for your company that you've always dreamed of!

About

$10/hr Ongoing

Download Resume

Are you looking to improve the Retention % of your customers?
Do your customers request cancellations through e-mail/chat and your success rate is really low?
Do you have a team that is looking to be trained on how to improve their Retention / Customer Support Skills?

You have found the right person then!

I've been helping a US-based company as a Retention Team Lead and have helped them grow their retention percentage from 10% to a mind-blowing retention percentage of 21%.

How? This is the result of constant team training and testing out language that led to members staying with us more and more since January 2022. My and my team have saved over 5 X more money than what we have been paid, and I can help your teams do the same for your company too!

I can help YOUR COMPANY improve the customer retention percentage right away through all the knowledge  & experience that I've gained over the course of 3 years. I can help train your CS Teams on how to talk with your customers, make them feel like family, present them with the best possible solutions and make them stay with your company longer and spend more on your company than they originally planned for!

Would you like to know more about how YOU and I, WE, can improve your Customer Retention Percentage or your Customer Support Services?

Let's start building that Tremendous Customer Success Team for your company that you've always dreamed of!

Skills & Expertise

Client ContactCommunication SkillsCustomer Experience ManagementCustomer RetentionCustomer SatisfactionCustomer ServiceCustomer Service ManagementCustomer Service OperationsCustomer Service RepresentativesCustomer Service TrainingCustomer SupportRelationship ManagementVirtual AssistantsZendeskZoho

39 Reviews

  • Karine 10

    Karine 10 says,

    Fab as always

    for Sales Reports on Dec 25, 2023

  • Karen_Lundquist

    Karen_Lundquist says,

    I enjoyed working with Saad and am very satisifed with the project and his creation. He was very patient with revisions and my requests and prompt and clear with him communications.

    for Business Card Creation on Nov 16, 2023

  • Whitney 59

    Whitney 59 says,

    Easy to work with, fast, and beautiful design work!

    for Ad Design on Nov 15, 2023

  • Karen_Lundquist

    Karen_Lundquist says,

    Saad was great to work with! I was very happy and satisfied with the logo proposals that he provided and then he was prompt and clear in his communications with me too. I plan on continuing to work with him on some other projects and recommend him for graphic design work.

    for Business Card Creation on Oct 26, 2023

  • Whitney 59

    Whitney 59 says,

    Awesome to work with! Great turnout for the project on task!

    for Social Media Templates in Canva on Oct 03, 2023

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