- Facilitate efficient communication and office operations by sorting and distributing business correspondence and packages to team members. - Manage all customer service and administrative functions including updating calendar, preparing documents and coordinating deliveries. - Sort, open and route incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements. - Monitor work calendar and scheduled appointments, meetings and travel. - Maintain customer satisfaction. - Educate customers on promotions to enhance sales. - Resolve customer complaints.