Hi,

 My name is Christian, and I am an experienced customer service representative,

I have been working as a CSR in both voice and nonvoice fields, and with my experience, I have developed impeccable phone manners.

I am confident with my customer handling skill,

I can handle agitated and distressed customers. You will also see in my work history that I have been exposed to cold calling/lead generation. 

I am also well-equipped in handling emails, some of the tools I have used before are, Gmail, Outlook, and Zendesk. My experience as CSR allowed me to gain my Persuasive Speaking Skills and helped me develop my character towards work. 

I will make sure I will exceed what is expected of me.