I have worked as a Technical and Customer Service Representative in the respected and well-known BPO companies here in the India. Working in BPO industry not just enhances my communication skills but also molded me to become a better employee of a company. Working in long hours, quick learner and thinker, have intermediate computer knowledge and multi tasking are some of the skills that I have. I am open for more challenges and willing to learn more. I am looking forward for a career growth here. I've been fortunate to work with amazing business owners and professionals I've gained a large variety of experience across many industry verticals for small-medium companies. I truly love challenges and learning new ways to innovate. I'm constantly staying up to date on new technologies, market trends and best practices. The ability to deliver high-quality, pleasant service is vital to me and that is exactly what you will get when you hire me. In my 3+ years working as a customer satisfaction agent, I have learned a lot when it comes to assisting and satisfying the needs of customers. I have also learned and understood how to value time and to use it to its full potentials. I am good with handling problems, being on top of and reactive to new situations. Open to work in e-mail and chat support. My system info: Looking forward for your response. Regards, Neha