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Administrative & Secretarial

Customer service Email chat and voice

$6/hr Starting at $1K

I would like to share my work experience as a freelancer , or call it work from home , I have worked with various clients, like Australia ,Canada,US and India. ======================================================== I have 10+ years of experience in General Customer services (Voice and data {emails}) Experience with Zendesk, Freshdesk and Shopify. I have been completing all the allotted projects on time and with good quality scores ....I have even work as Manager for Logistic company where I learn the Dropshipping industry issues and resolution. I had also worked for Australian base consultant for Booking international air tickets and was handling a Team and taking escalations too. I have set appointments for sun life financial Canada , and have also done welcome call for foreign exchange companies . I have done projects like, basic level of technical assistance , as well as answering common types of pre-sales questions from prospective customers.I have also done up-selling when required. I am also working on GURU.com. I have ready access to email via computer and mobile phone, along with reliable high-speed Internet access that is capable of supporting VOIP calls. I also have separate room for working at home. and professional environment to take calls . You can get in touch with me on skyp ee nick999123

About

$6/hr Ongoing

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I would like to share my work experience as a freelancer , or call it work from home , I have worked with various clients, like Australia ,Canada,US and India. ======================================================== I have 10+ years of experience in General Customer services (Voice and data {emails}) Experience with Zendesk, Freshdesk and Shopify. I have been completing all the allotted projects on time and with good quality scores ....I have even work as Manager for Logistic company where I learn the Dropshipping industry issues and resolution. I had also worked for Australian base consultant for Booking international air tickets and was handling a Team and taking escalations too. I have set appointments for sun life financial Canada , and have also done welcome call for foreign exchange companies . I have done projects like, basic level of technical assistance , as well as answering common types of pre-sales questions from prospective customers.I have also done up-selling when required. I am also working on GURU.com. I have ready access to email via computer and mobile phone, along with reliable high-speed Internet access that is capable of supporting VOIP calls. I also have separate room for working at home. and professional environment to take calls . You can get in touch with me on skyp ee nick999123

Skills & Expertise

Chat SupportCustomer ServiceData ManagementEmail ServicesManagementPhone SupportSupervised LearningTeam LeadershipVoice-Overs

2 Reviews

  • Amitesh_Sinha says,

    nice work!

    for Customer Support on May 12, 2021

  • Workstylz says,

    Nick worked really hard and pick up systems very quickly, however there were some difficulties with communications with customers and local accents, which resulted in our decision to keep this project within the UK only

    for Inbound Call Operator on Jun 18, 2016