*Clear communication skills aimed at effectively understanding customers’ problems and inquiries and addressing them in a prompt manner. * Exceptional time management skills with deep understanding of limiting “customer time”, by ensuring efficient service. *Exceptionally goal-oriented with deep focus on meeting self and company goals on time and in an efficient manner, by keeping within the confines of protocol. *Comprehensive understanding of handling conflicts by delving into the problem deeply and coming up with solutions to meet the specific needs of the customer. *Excellent persuasion skills aimed at interesting new customers in company’s products and services and maintaining existing ones’ business.