With well over 20 years work experience including call center support, what I have noticed is often many businesses overlook the potential of getting new business or keep quality customers because they have poor customer service. Primarily working with customers, candidates, and in-person business-to-business marketing and sales, I know what it takes to win and keep people buying your product or service. If you are growing weary of seeking fresh new leads or worried about your customer retention stats, you may need another hand on deck to help! I make 70 to 100 calls a day when I work for clients. I have answered almost 2000 customer concerns in less than seven months for a busy employment agency. When you are ready to work with a professional who delivers results, send me an email. - Inbound/Outbound Calls - Database management - Email marketing - Existing customer follow-up - Text marketing