• Finalized scheduling and task assignments for all employees from different departments, and ensured all tasks are achieved based on given timelines. • Assigned to do coaching, counseling and disciplining of employees. This include communication of expectations for each member of the organization. • Accomplished human resource tasks such as recruiting, selecting, orienting and training of newly hired employees for the organization. • Overall in charge of CS financial objectives by forecasting requirements, review of revenue generated, preparation of budget, scheduling expenditures, analyzing variances and initiating corrective actions. • Close coordination with the internal sales team by providing coaching to enhance in-sale performance, sales training on closing techniques, revision and improvement of sales script and approaches, etc.