I am confident that I can offer you the customer service, communication and problem solving skills you are seeking.I also bring to the table strong computer proficiencies in MS Word, MS Excel and CRM database applications and a year of college . Please see the accompanying resume for details of my experience and education. In these positions, I demonstrated the ability to resolve a variety of issues and complaints (such as billing disputes, service interruptions or cutoffs, repair technician delays/no-shows and equipment malfunctions). I consistently met my call-volume goals, handling an average of 56 to 60 calls per day..