My name is Romeo Junior Launo,currently living here in the Philippines and I have almost 5 years years experienced working on BPO and handled multiple US based accounts. Receiving inbound calls and sending emails and fax. From customer service, online sales agent, technical support rep healthcare account to financial stocks exchange account. I am a versatile person and I can work under pressure with minimal or no supervision. I do believe that good customer service and fast resolution can have a big impact on company's growth and success.