Customer care, Sales and Management professional with in-depth knowledge of the training industry specifically short courses and in house training. Proven leadership skills in developing high performance sales teams. Implementing strategies for each sales campaign and initiating process improvement. 

Strengths: 

- Organization and Time Management: 

- Flexibility in the face of changing priorities Account Management 

- Taking care of existing customer needs Customer retention 

- The ability to maintain customers Team Leadership and Participation: 

- Proven ability to contribute to cross functional initiatives and maintain focus on established goals. Staff Coaching and development: 

- In both formal training and daily supervision. Communication and Presentation Skills: 

- Both Internally and externally, demonstrated ability to represent customers' viewpoint and to communicate value Strong desire to grow professionally and Personally.