I am a well-rounded person.

A responsible and dependable Customer Representative for 5 years. I had work for telecommunications and retail accounts. I also handle Chat and Email Support. I obtained expertise in placing orders, service recovery for orders, billing, device troubleshooting and obtaining details of complaints. I've experienced de-escalating super irate customer about there on going issues. My experiences in a high-pressured environment have taught me attention to details, resilience, and flexibility in using different tools provided by client. I am a hardworking, good listener, fast learner and adaptable to meet my employer's time zone. I value my client's trust and I commit myself to any job, taking full responsibility in completing projects on time.

Sales and Service Specialist/Email/Chat Support can multitask and work overtime if possible. I also possess all the skills and experience that you are looking for. In great addition to your team which will be applicable in this position. I am self motivated person and always do my best to exceed superior's expectation with high-quality work.

My Skills include:

* Call Handling

* Email Management

* Email Handling

* Chat Support

* Internet Research

* Word Press

* Social Media Management

I am looking forward to helping you grow your business by sharing my experiences and expertise and learn in the process.