I can be seen as a dedicated, hard worker with 5+ years work as a customer service representative and fraud prevention specialist . Eager to become part of the team and offer my skill set to my clients. As a goal oriented person, I am not only ready to help and produce results, but to be a role model and excel with each task at hand. I possess verbal and written communication skills in both English and Spanish, upbeat tone of voice, I am a fast learner, goal-driven and committed to my work. My personal qualities combined with my diverse experience will contribute to any company's success.