My name is Ngozi. I am an engaging, energetic and enthusiastic individual with 3+ years of Customer Service/Vendor Acquisition experience resolving complex customer/vendor inquiries. 

I am very passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement. My experience has allowed me to discover that the best tactics for working effectively with customers are to listen, address the need, and follow up to guarantee satisfaction. 

In two of my past jobs, I have been commended on more than one occasion for my ability to handle customer complaints in a way that is professional, positive, and effective. 

I strive to treat each customer in a way that highlights the motto and beliefs of the organization. 

Not only do I provide trustworthy, friendly, and informative customer service to the individuals I work with, but I also uphold the company’s efforts to be professional and to solve problems creatively. I always prove my ability to be an asset by being very reliable and organized.