Employment History CALL CENTER REPRESENTATIVE | INNERMAX October 2011 - January 2012 MAKES OUTBOUND CALLS FOR EDUCATIONAL CAMPAIGNS, INSURANCE, MEDICINES, TAX CAMPAIGNS AND ETC. -ACTS AS A VERIFIER ON THE VALIDITY OF CALL -CONTACT CLIENTS FOR THE CALL CENTER ITSELF -DO HARD SELLING -ANSWERS CUSTOMERS INQUIRIES OUTBOUND CUSTOMER SERVICE REPRESENTATIVE | PNI KMPG OUTBOUND SALES DEPARTMENT October 2010 - November 2011 MAKES OUTGOING CALLS FOR EDUCATIONAL AND MEDICINE CAMPAIGNS -MAKES HARD SELLING ON PHONE -ANSWERS CUSTOMER INQUIRIES -MOTIVATED BY QUOTA -HAD BEEN A TOP AGENT OVER 120 OUTBOUND AGENTS FOR CONSECUTIVE 5 WEEKS -OFFERS PHONE SUPPORT -ASSESS CO-AGENTS' PERF. INBOUND CUSTOMER SERVICE REPRESENTATIVE | PNI KMPG INBOUND SALES DEPARTMENT August 2010 - October 2010 RECEIVES INBOUND CALLS FOR E-COMMERCE AND MEDICINE CAMPAIGNS -ANSWER CUSTOMERS INQUIRIES -PROCESS REFUNDS, ORDERS AND ACCOUNT CANCELLATIONS Education Bachelors, BACHELORS OF ARTS IN POLITICAL SCIENCE