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Customer Support Analyst

$20/hr Starting at $250

Did Data Configurations, Requirement Gathering, Requirement Analysis. Respond to customers' inquiries related to Module/Product functionality.Involved in the release of Product upgraded versions.Participate in Product Reviews and provide inputs for Improvements. Proficiency in ID'ing Test Scenarios, updating Test cases, executing test cases, Logging and Tracking Errors.

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$20/hr Ongoing

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Did Data Configurations, Requirement Gathering, Requirement Analysis. Respond to customers' inquiries related to Module/Product functionality.Involved in the release of Product upgraded versions.Participate in Product Reviews and provide inputs for Improvements. Proficiency in ID'ing Test Scenarios, updating Test cases, executing test cases, Logging and Tracking Errors.

Skills & Expertise

AnalysisAnalyticsCustomer AnalysisCustomer ServiceData ManagementJiraModule DesignProduct ReviewsRequirement GatheringRequirements AnalysisReviews

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