I have over 2 years of work experience. I started my career as administrative assistance providing clerical support and credit assistance for around 1 year. Also, I worked for a call center as back-office support, delegating daily workflow, reviewing credit card enrollment applications, answering escalated customer calls After a while, I began providing services as a Remote Admissions Counselor. I have worked with several online tools because I need to accomplish tasks related to problem-solving, data management, translations (from English to Spanish), document management, etc. As a Customer Service Specialist, I have provided support for several organizations and businesses in English mainly remote. I speak Spanish natively and English fluently. Also, I can understand the basic concepts of French.