Hi there!

Has your business being suffering from lack of customer loyalty and retention?

Are customers inquiries, complaints taking too long to be responded to?

Does your business lack the touch of professionalism?

If you answered YES  to the aforementioned, I woud like to let you know that it is crucial to employ the services of a Customer Support Specialist beacuse excellent customer service inspires customer loyalty and retention which in turn promotes business growth.

I am Adebimpe Mary Adefare, a Customer Support Specialist skilled in Email, Phone and Chat support, with over three years of work experience, I deliver world-class customer service by successfully resolving client issues and concerns.

I am confident in my ability to provide excellent support to your customers with my excellent written & oral communication, interpersonal relationship ability, team building, timely complaints resolution, empathy, active listening & problem-solving skills. 

I am very familiar with most of the used communication tools like;

✅Skype

✅Hubspot

✅Zendesk

✅Service desk

✅Slack

✅freshdesk

✅Intercom

I am also well acquainted with premium tools for business processes such as'

✅Trello/ Monday.com/ Clockify/ ClickUp

✅Google workspace

✅Zoom meetings & Webinars / Google meet

✅Calendly 

✅Nifty

✅Picktime

✅ Microsoft office 

You have work processes and decisions to make as an executive; rather than being tied to your desk answering customer queries and enquiries, allow me to effectively support you by having your calls and messages taken while improving your organization's continuous success.

Let's hop on a call to discuss further your project needs and how you can benefit from my expertise.