I am an experienced customer service specialist with over 6 years of international support experience. I consider myself a go getter whose open to learn more and grow with the company. I thrive for excellence and have professional manners, attention to detail and have learned to adhere to a new working atmosphere quickly & efficiently. My core skills and expertise are:

• Phone Support
• Live Chat and Text Support
• Email Support • Admin Support
• Inbound Sales
• Social Media Management (inbox/comments)
• Light Bookkeeping and Data Entry

I am familiar with the following customer service tools/ CRMs:

 • Vonage
• Freshdesk
• Zoho
• Hubspot
• Zendesk
• Tidio
• Gorgias
• Quickbooks Online
• Xero • Google Meet
• Zoom
• Slack
• Asana
• Microsoft Word & Excel

Feel free to invite me to your next project, whereby we can brainstorm together and decide accordingly. Many thanks,

Syed