I’m Shamsur Rahman Sajib, a freelance customer support executive. My goal is to do my job with great perfection. I can provide this type of service for my clients: -Provided customers with product and service information -Identified, researched, and resolved customer issues using the computer system -Followed-up on customer inquiries not immediately resolved -Completed mail logs and reports -Researched billing issues -Researched misapplied payments -Promptly and effectively solve customer challenges.