Hello, during my tenure at the Department of Statistics Malaysia from January 2022 to October 2023, I engaged in projects centered on surveys, interviews, and data calculations. Through meticulous analysis using statistical methods, I delved into discerning customer preferences and behaviors. My keen attention to detail ensured precise insights, pivotal in guiding informed decision-making to elevate service strategies.

My independent analysis served as a catalyst, empowering the team to implement data-driven enhancements in our service delivery. Effectively translating complex data, I provided actionable recommendations that were instrumental in optimizing customer service experiences