• Highly analytical, enthusiastic, innovative and motivated IT Professional with experience in Data & Business Analysis, Requirement Gathering, Client / Stakeholder Management, DW, ETL and BI • Experienced working in Medicare, Medicaid, Insurance and Retail projects in USA • Experience in developing Functional Requirement Specifications (FRS) and Business Requirement Documents (BRD) • Strong experience documenting the Use Cases and preparing UML diagrams such as Use Cases, Activity, Class diagrams, Sequence Diagrams and Data flow diagrams using MS Visio, Rational Rose and Visual Paradigm • Experience in ER Modeling, Data Modeling (Logical and Physical Design of Databases), Normalization, building Referential Integrity Constraints and writing SQL queries for ETL (Extract, Transform, Load), Business Intelligence and Data Validation • Developed and maintained Excel Reports, KPI, Dashboards and Scorecards used to drive customer excellence by leveraging data from Surveys, LMS application, training data and provide strategic insights to drive growth and performance • Designed Excel Dashboards and visualizations to make data actionable and facilitate decision making for end users in Tableau