All Services Administrative & Secretarial Data Analyst $8/hr · Starting at $25 I started as a data analyst and worked as a medical claims processor. Now I am a Customer Care Representative where I handle emails, chats and calls. I am also an auditor to investigate any errors in agents' tickets/cases. I am knowledgeable with using Excel and Google. I also develop automation to help the process. I am expert with certain tools especially Salesforce. About $8/hr · Ongoing Download Resume I started as a data analyst and worked as a medical claims processor. Now I am a Customer Care Representative where I handle emails, chats and calls. I am also an auditor to investigate any errors in agents' tickets/cases. I am knowledgeable with using Excel and Google. I also develop automation to help the process. I am expert with certain tools especially Salesforce. Skills & Expertise AnalyticsCustomer ServiceData AnalysisData ManagementEmail ServicesPhone SupportProcess DesignSalesforceTicketing Software 0 Reviews This Freelancer has not received any feedback. Browse Similar Freelance Experts Data ManagersSalesforce ConsultantsCustomer Service RepresentativesAnalytics ExpertsData AnalystsProcess Designers