Master of Business Administration (Project Management) on Sept, 2012 from Sikkim Manipal University. ? Bachelor of Business Administration on Nov, 2010 from Jamia Hamdard University, Delhi. ? Total 12 Years of Work Experience in various Domains and 10 Years of IT Experience as Technical Lead and support staff (Handling service request, incident, Change and problem Management) in LAN,WAN environment with experience on Data Centre, NAS, SAN, OST and many backup application (Backup Exec – All versions, VERITAS DLO, VERITAS Disaster Recovery and Appliance. Currently working as Technical LEAD in IBM India Pvt Ltd with the team of 25 team members, handling WPP project for Backup and Recovery team, Latin America Region. Also supporting as Backup Solution Architect/Regional Technical Lead/Subject matter Expert for providing end to end solutions to client WPP from Backup and Recovery team Summary