Why can't cats work on the computer? They get too distracted chasing the mouse around. Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems. Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. Work Styles Importance Styles Attention to Detail - Job requires being careful about detail and thorough in completing work tasks. Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations. Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace. Integrity - Job requires being honest and ethical. Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations. Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.