experience with Support desk systems like Live Chat software, Support Ticket solution is beneficial. have multitasking skills who can work on composing emails and handle chat support while assessing the situation of the customer giving proper consideration to their level of understanding. Good spoken & written English Basic computer knowledge (MS. Office, Word, Excel) Familiarity with different operating systems like Windows 7,8,10 and macOS. Hands-on experience in Database Management / Data Entry Knowledge Basic knowledge of Internet Application